Make A Payment


Child support payments are collected and processed by the California State Disbursement Unit (SDU). There are multiple methods available to submit payments to the SDU, click on the payment options below for more information.

 

Submit payment by credit card, debit card, or electronic fund transfer

You can submit a payment online by credit card, debit card, or electronic fund transfer 24 hours.

 

To help us ensure you receive credit for a payment you will need to enter your Child Support Participant ID Number. If you do not know your Child Support Participant ID Number you can call Customer Connect at 1-866-901-3212, Monday through Friday from 8:30 a.m. - 5:00 p.m. Pacific Time.

 

Click here to make payment online.


Submit payment by phone

You can submit payment by phone by calling Customer Connect at 1-866-901-3212, Monday through Friday from 8:30 a.m. - 5:00 p.m. Pacific Time. A child support professional will assist you with completing the payment transaction.

Submit payment by mail a check, money order, or cashier’s check

You can submit payment by check, money order, or cashier’s check through the mail. Send your payments to:

 

State Disbursement Unit
 PO Box 989067
 West Sacramento, CA 95798

 

 Note: All payments sent by mail should be received by the 20th of each month to ensure credit is given for the appropriate month.

Submit payment in person

You can submit payment in person between 8:30 am and 5 pm at:

 

Alameda Department of Child Support Services
 5699 Gibraltar Drive                                                                   
 Pleasanton, CA 94588  

                                                            

Alameda County Administration Building
Central Collections Office                     
1221 Oak St, Room 220
Oakland, CA  94612

 

Note: When making payments at Central Collections you will need to fill out a payment coupon at the Central Collections window, which requires your Name, Social Security Number, and Case Number. Although we cannot provide you with your Social Security Number, you may contact the Department of Child Support Services for your Case Number. A designated telephone is available at the Central Collections Office.

 

It is important that you understand the following about making a cash payment:

In order to ensure that your Child Support account is credited accordingly, please notify the cashiers that you would like to make a child support payment. Child Support Cash payments made at the Administration building may take 3 to 5 business days to post to your child support account(s). If you have more than one case, collections will be distributed according to state distribution guidelines, meaning your payment may be applied to only one or all your cases. If you are paying by a wage withholding order, you may make an additional cash payment, and the wage withholding will continue through your employer.

Submit payment using MoneyGram

California Department of Child Support Services has added a new convenient way for you to pay your child support. Our office has partnered with Money Gram, which offers over 6200 locations throughout the State of California to provide bill paying services.

 

You can now pay your child support through Money Gram without having to travel to your local child support office. There is a low $1.99 fee to make a child support payment at a Money Gram location.

 

You can find the nearest location at www.MoneyGram.com or call 800-666-3947.

In order to use this new convenient service, you will need your Child Support Participant ID number as well as the Receiver Code 14630 directing the payment to the California State Disbursement Unit.

Submit a payment using PayNearMe

California Department of Child Support Services has added a new convenient way for you to pay your child support. Our office has partnered with PayNearMe, which offers over 1500 locations throughout the State of California to provide bill paying services.

 

You can now pay your child support through PayNearMe without having to travel to your local child support office. There is a low $1.99 fee to make a child support payment at a PayNearMe location.

You can sign-up to use this service online. You will need to create an account with PayNearMe to use this payment option. Your account will include information required by the California State Disbursement Unit to identify you and ensure you receive credit for you payment. Sign-up Here

 

Once you have registered a payment code (barcode) will need to be created. Click on ‘Create Barcode’ to generate your custom barcode. Make sure the ‘Who would you like to pay?’ section displays ‘State of California DCSS’. Create Barcode

 

You can store the PayNearMe PayCode on your mobile device or print it. You will need the PayCode to make your payment. Click on ‘Payment Locations’ to identify a participating store. Payment Locations

 

You can pay a maximum of $1,000.00 per transaction per location. In addition there is a total daily limit of $2,900.00 no matter the location, and a 30 day limit of $10,000.00.