Contact Information



Customer Connect: 1-866-901-3212 (24 hour automated system)
Fax:  (925) 468-9297

The automated system is available 7 days a week, 24 hours a day.




Existing customers can submit an email through Customer Connect. Your inquiry will be reviewed and responded to by your caseworker.



If you do not have an existing case with Alameda County Department of Child Support Services and you have general questions about our services, you can send an email directly to us.



We will review your comments and determine what to do with the information you provided. A representative from our office may be in contact with you.